Reference

Frequently asked questions

The questions we hear most from new coaches, faculty admins, and students. Missing yours? Email info@obqo.co.

How do students sign in?
Students sign in with the email address you (or they) used when their record was created. Most universities turn on single sign-on via their Microsoft (Azure AD) or Google Workspace identity provider — students then click the SSO button and never type a password. If SSO isn't configured for your faculty yet, students receive a magic-link email.
A coach forgot her password — what do I do?
Coaches use the same identity provider as students. If your faculty uses Microsoft SSO, the coach resets her password through your university's identity portal — obqo doesn't store passwords. For magic-link logins, the coach just enters her email and clicks the link in the new email.
Can I import students from a CSV?
Yes. Go to /students/import and drop a CSV (or TSV) file. obqo auto-detects English and Dutch column headers. Required fields: name, email, programme. Optional coachEmail column auto-assigns the student to that coach.
How do I export data?
Each list view (students, sessions, applications, career outcomes) has an Export → button that produces a CSV. The Analytics view exports to PDF for sharing with faculty leadership.
Where does obqo store data?
All obqo data is stored in the EU, in Frankfurt, Germany (Supabase running on AWS eu-central-1). No data leaves the EU at rest or in transit between obqo services. See Privacy & data for the full picture.
Does obqo integrate with our LMS or HR system?
Standard integrations: Microsoft 365 calendar (for session scheduling), Google Calendar (same), SSO via SAML or OIDC. SCIM user provisioning, gradebook integrations, and HR data syncs are scoped per customer — talk to us at info@obqo.co for the current list.
Can students delete their own data?
Yes. Each student can request export or deletion from /my/settings. Deletion is soft for 30 days (so an accidental request can be reversed), then hard. Faculty admins receive a notification when a deletion request is filed.
Frequently asked questions · obqo Help